FAQ

Do you offer free shipping?
We offer free shipping on all orders within the United Kingdom.

Can I cancel my order?   
We strive to process orders quickly. If you wish to cancel your order, please contact us as soon as possible at info@nivawear.com. We will do our best to accommodate your request, but we cannot guarantee cancellation once the order has been processed.

How long will it take to receive my order?   
We typically process and ship orders within 1-2 business days. Estimated delivery time is 2-4 business days after shipment.

Will I receive a tracking number?
Yes, you will receive a shipping confirmation email with tracking information once your order has shipped.

Can I return an item?
Yes, we offer a 30-day returns from delivery. For more information on our returns process please visit our refund policy page.

Company Information:

Business Hours: 
Monday to Friday 9:00 - 18:00 GMT

Email:
info@nivawear.com

Phone:
+447520642675

Niva Wear is operated by JPR ECOM LTD, a business registered in United Kingdom. 

Company Number:
15749940
DUNS Number:
232212921

Company Address: 
71-75 Shelton Street, Covent Garden
London WC2H 9JQ