Shipping Policy

Key Information:

  • Order Cut off Time: 15:00 GMT
  • Processing Time: 1-2 working days (Monday-Friday)
  • Delivery Time: 2-4 working days (Monday-Friday)
  • Shipping Costs: Free shipping across the UK!

Order Deadline
Place your order by 15:00 GMT and we will start working on it the same day. Missed it? No problem – we'll take care of it during the next working day.

How Long for Processing
Once you complete and pay your order, we will need 1-2 working days (Monday-Friday) to prepare everything for you.

Delivery Timeframe
Once we have prepared your goods, they will be shipped and delivered to your home within 2-4 working days (Monday-Friday).

Shipping Costs and Where We Deliver
We offer free shipping on everything! We deliver all across the United Kingdom.

If There's a Delay
We are committed to delivering your goods as quickly as possible, but sometimes things get a little complicated. If there is a delay in your order, we promise to keep you informed. Want to know what that looks like? Write to us at info@nivawear.com

Tracking Your Order
You will receive a tracking code by email within 24 hours of dispatch. You can also track your order on our "Track Your Order" page.

Changed Your Mind?
If you need to cancel your order, please let us know before it is shipped. Please send an email to our team at info@nivawear.com and we will take care of it immediately.

Is There Something Wrong With Your Order?
If you receive damaged goods or if we have sent you the wrong item, simply send us an email to info@nivawear.com with your order number. We will resolve the issue quickly.

We are ready to help you with any questions or comments regarding our products or services. Our customer support team will be happy to assist you.

Company Information:

Business Hours:
Monday to Friday: 9:00 - 18:00 GMT

Email: info@nivawear.com
Phone: +447451296521

Store Name: Niva Wear

Address:
128 City Road
London EC1V 2NX